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Customer Service

Our Location

Address:

VegetarianVitamins.com

Pembroke Pines, FL, 33024

Contact Number:

866-211-0815

Contact Form

Please fill out the form below to email your questions and comments to us 24 hours a day. A representative will respond to you via email or phone as soon as possible.

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Customer Service 

Vegetarian Vitamin Search

Using the VegetarianVitamins.com Shopping Cart

Credit Cards & Secure Shopping

Sales Tax

Shipping Alternatives & Order Tracking

Speed of Delivery

International Shipping

Changes & Cancellations

Returns & Exchanges

VegetarianVitamins.com Privacy Policy

Ordering Online with VegetarianVitamins.com is Safe, Private and Protected

What Information We Collect and Why?

Vegetarian Suitable?

Vegetarian or Vegan?

Health Advice& Disclaimer

Feedback

Links

 

 

 

 

 

Customer Service

 

We hope that we are able to address all your questions. However, should you have any additional questions, please contact our customer service department via e-mail at: info@vegetarianvitamins.com  Please try and be as specific as possible and include any relevant order information in order to expedite an answer. We will attempt to answer every inquiry by the end of the next business day.

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Vegetarian Vitamin Search

 

By entering your query in the general search open text field, VegetarianVitamins.com powerful search function allows you to hunt for information by looking through possible brand names, Categories, or product names. To restrict your search even further, you can click one of the categories button located on the side navigation bar. For example, if you're looking for "Vitamin C," click on the "Vitamins and Supplements" tab at the side of the screen and VegetarianVitamins.com will lead you directly to what you need.

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Using the VegetarianVitamins.com Shopping Cart

 

We know that time is of the essence. That's why we've made it easy to purchase the latest and greatest nutritional products directly from your computer. Here's how to get all the vitamins, minerals, and supplements you need delivered straight to your door step.

 

Once you've decided on the products and amounts you'd like to purchase, simply click "add to cart." It's that easy. When you're done (or anytime you want to see what you've selected) click the button marked "Shopping Cart." Not finished browsing? You can keep shopping by clicking "continue shopping." When you're ready, click "proceed with check out" and we'll take care of the rest. Don't worry, you'll have plenty of opportunities to change your order.

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Credit Cards & Secure Shopping

 

At VegetarianVitamins.com, our customers' security is very important. We support the Internet standard of Secure Socket Layers or SSL to ensure that the transmission of your sensitive information can not be intercepted or decoded. VegetarianVitamins.com provides a safe and secure shopping experience through special encryption technology that protects your credit card number as it passes across the Internet. We currently offer different methods of payment: MasterCard, Visa, Paypal, Check (Cashiers, Certified) and Money Order. No personal checks are accepted! We process your order only after we receive your payment. In all cases, your account information will remain completely protected and totally unreadable. For further information, please see our Privacy Policy.

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Sales Tax

 

FL residents are required to pay 6 % sales tax, which will be automatically added to your order. Shipping addresses outside FL are not subject to sales tax!

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Shipping Alternatives & Order Tracking

 

Our mission is to deliver your products securely and on your timetable. Once your order has been received, VegetarianVitamins.com will send you an order confirmation e-mail letting you know your order is being processed. If you request, VegetarianVitamins.com will provide you with a tracking number and, a link to the carrier's web site so you can track your shipment. We're always happy to help you track the status of an order. Just e-mail us at info@vegetarianvitamins.com. Occasionally, an order may arrive in multiple boxes this can happen when a product is on backorder. If this is the case, we will notify you by email. Despite multiple shipments, you will be charged only once for shipping. Currently we offer Standard Shipping which takes 3-7 business days ($5.95), Although shipping fees for Alaska and Hawaii are still the same you may experience delays if you order from one of these states. We at VegetarianVitamins.com pledge to our valued Customers that we will not  charge a credit card for any items backordered until it has been shipped.

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Speed of Delivery

 

VegetarianVitamins.com has one of the fastest turnaround times on the Internet and makes every effort to get your product out the door within 3 business days. Orders received over the weekend (Friday - Sunday) will not be processed until Monday a.m. The delivery time depends on the shipping alternative chosen. Currently we offer Standard Shipping which takes 3-7 business days ($5.95), Although shipping fees for Alaska and Hawaii are still the same you may experience delays if you order from one of these states.

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 International Shipping

 

Unfortunately, due to the variety of government regulations covering nutritional supplements, VegetarianVitamins.com can only ship to the United States, UK, Canada, Guam and Puerto Rico and few other select countries at this time. We can also ship to APO addresses for US citizens outside of US.  If you are interested in hearing from us when we do ship to your country, please send a message to our customer service department at: info@vegetarianvitamins.com

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Changes & Cancellations

 

We will make every effort to change or cancel your order before it leaves the warehouse. Your order can only be changed or cancelled if you let us know within two hours after you place your order. Make sure to e-mail us at info@vegetarianvitamins.com or call 866-211-0815.

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Returns & Exchanges

 

At VegetarianVitamins.com, we make every attempt to provide you with not only the best products and information, but the best service as well. We will provide a refund, for any product, we receive within 15 days of purchase. Simply return the unopened item in the original packaging includes unopened seals along with your packing slip to: VegetarianVitamins.com Returns, 3556 NW 83rd Way , Pembroke Pines, FL 33024. The refund will be for the item only less shipping charges. 15% restocking fee is also applied and hence deducted from your refund. Opened or broken items will not be accepted and no refund will be processed. For your protection, we suggest you pack your items carefully and send your returned items insured. To inquire about a return, please send an e-mail to: info@vegetarianvitamins.com

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VegetarianVitamins.com Privacy Policy

 

VegetarianVitamins.com will not divulge any information we receive from customers to anyone. We will not rent, sell or give your name or credit card information or purchase history to any other company, agency or individual.VegetarianVitamins.com respects your privacy. We will not release any personally identifiable information such as your name, address, e-mail address, phone number or credit card information without your consent. During the checkout process, we collect personal information so that we may process your order and provide you with information specific to your consumer profile. VegetarianVitamins.com will only share or disclose such information in order to conform to the edicts of the law; protect and defend the right or property of VegetarianVitamins.com; or act under exigent circumstances to protect the personal safety of its members or the public.

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Ordering Online with VegetarianVitamins.com is Safe, Private and Protected

 

VegetarianVitamins.com uses technology called Secure Socket Layer (SSL) to encrypt any personal information you transmit to us online. The information is encrypted on your computer and decoded after it reaches VegetarianVitamins.com secure server. This information cannot be decrypted during transit.

 

If you are still nervous about ordering online, once you have selected your products we encourage you to call our Customer Service department at 866-211-0815 and one of our Customer Service agents will be happy to place your order for you over the phone. Alternatively, you could mail your order to us at: VegetarianVitamins.com, 3556 NW 83rd Way , Pembroke Pines, FL 33024.

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What Information We Collect and Why?

 

We collect personal information primarily so that we may process your order, but also so that we may enhance our services to you and make your shopping experience as unique as possible. Our goal is to provide not only the best value on the products we sell, but also the highest level of service possible. In addition to personal information collected for purposes of processing your order, we may ask for the following information:

 

During the checkout process, we ask for certain personal information - name, address, e-mail, telephone number and credit card information - all of which are necessary for us to process your order and ship it to you. Basic personal information such as name, address and telephone number, but not credit card numbers, may be transmitted to contracted third parties solely for the purpose of shipping your order. As described above, ordering with VegetarianVitamins.com is safe and secure because we use Secure Socket Layer Technology which encrypts the information you send to us. This information cannot be decrypted during transmission and is decoded on VegetarianVitamins.com Secure Server, which cannot be accessed by 3rd parties. While VegetarianVitamins.com strictly enforces its Privacy Policy with respect to all information gathered on our site, we are not responsible for any information you provide to other web sites you may access through hyper links on our site.

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Vegetarian Suitable?

 

VegetarianVitamins.com works really hard to offer a wide variety of vegetarian suitable products from different Dietary Supplement Producers. Upon hours and days of research and negotiation with producers we try our best to make sure the products we carry on our website are strictly vegetarian suitable. We communicate with many different producers and, request them to list their strictly vegetarian products for us, and then we buy these products in order to sell. However, please note that we are at the mercy of producers and, we have to take their word when they say their products are vegetarian suitable. Therefore, VegetarianVitamins.com takes no responsibility of whatsoever if some item(s) is/are not actually vegetarian suitable. In such case the manufacturer must be held responsible for their claims. In most cases you can read %u201Cvegetarian%u201D written on the product label which is endorsed by the manufacturer.

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Vegetarian or Vegan?

 

Although we are only committed to selling vegetarian suitable products, some of the products we sell are also vegan suitable. However, please note that we are again at the mercy of producers and, we have to take their word when they say their products are vegan. Therefore, VegetarianVitamins.com takes no responsibility of whatsoever if some item(s) is/are not actually vegan suitable. In such case the manufacturer must be held responsible for their claims. Please read the ingredients and description of the product in order to make sure the product is vegan as well. If you have any questions please do not hesitate to email us at info@vegetarianvitamins.com .

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Health Advice& Disclaimer

 

While we prescreen and select the best over-the-counter products, VegetarianVitamins.com is not permitted to provide prescriptive or medical advice. We suggest you seek guidance from your health care professional should you require further information on a particular ailment or condition.

Information and statements regarding dietary supplements on our website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider.

Warnings: Pregnant or lactating women, diabetics, hypo-glycemics, and people with known medical conditions and/or taking drugs, should consult with a licensed physician and/or pharmacist prior to taking dietary supplements.

Statements on our WebPages have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat and cure or prevent disease. Always consult with your professional health care provider before changing any medication.

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Feedback

 

We at VegetarianVitamins.com really appreciate your comments and feedback. If you have any questions about our products or services please do not hesitate to email us at info@vegetarianvitamins.com. If you would like to see a different product on our website please let us know, we will try our best to carry it on our website.

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